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The Code

The life insurance code
of practice

The Life Insurance Code of Practice (the Code) is our industry’s commitment to customer service standards. These standards help ensure that every customer has an experience which is honest, fair and transparent.

Read more about the Code

We’re proud to say that NEOS supports and adheres to the Code on behalf of the product issuer, NobleOak, for all our interactions with our customers.

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NEOS Life is a registered business name of Australian Life Development Pty Ltd ABN 96 617 129 914 AFSL 502759. NEOS Protection is issued by NobleOak Life Limited (NobleOak) ABN 85 087 648 708 AFSL 247302. NEOS Super Plan is issued by Diversa Trustees Limited (Diversa) ABN 49 006 421 638 AFSL 235153 RSE Licence No L0000635 as trustee of both OneSuper ABN 43 905 581 638 RSE R1001341 and the Tidswell Master Superannuation Plan ABN 34 300 938 877 RSE R1004953. NEOS Life provides administration services in relation to NEOS Protection and NEOS Super Plan on behalf of NobleOak and Diversa, respectively.

This website provides general information only and the information has been prepared without taking into consideration your personal objectives, financial situation or needs. Because of this, you should carefully consider whether this information is appropriate for you before acting on it.

In particular, you should seek professional financial advice and read the relevant Product Disclosure Statement (PDS) before making any decision about a life insurance product. A copy of the NEOS Protection PDS can be obtained by calling us at 1300 090 188 or here on our website..

© 2021 NEOS Life.