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While our team are available and happy to answer any questions you might have, we appreciate that sometimes it’s faster simply to find the answer yourself. That’s why we’ve created this frequently asked questions page – so that all the most commonly asked questions about NEOS, our products and our processes, can be found in one central place.

NEOS Protection is a highly-rated suite of life insurance cover types available as self-owned or superannuation owned plans that will meet the needs of the majority of clients, at very competitive prices. The cover types available under NEOS Protection include:

Cover Available as Maximum sum insured at entry
Life Cover Stand-alone $5,000,000
Total & Permanent Disability
(TPD) Cover
Stand-alone
Attached to Life Cover
Linked to Life Cover
Split
$3,000,000
Critical Illness Cover Stand-alone
Attached to Life Cover
Linked to Life Cover
$1,000,000
Child Cover Stand alone $200,000
Income Support Cover Stand-alone
Split
$30,000 per month

 

Learn more about NEOS Protection

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NobleOak Life Limited (NobleOak) ABN 85 087 648 708 AFSL 247302 is the issuer of NEOS Protection life insurance products.

NobleOak is an APRA regulated friendly society is one of Australia’s longest standing insurers.

Learn more about NobleOak

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NobleOak Life Limited (NobleOak) is the issuer of NEOS Protection. As NobleOak is a friendly society, they issue plans, not policies.

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No, we only offer individual life insurance and only via financial advisers.

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Yes, a three-year rate guarantee is available on all new NEOS Protection plans. This means we won’t change the base premium rates on inforce NEOS Protection plans within three years of the plan commencement date – giving you and your clients the certainty you demand.

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Yes, a 7.5% premium discount will apply to our lump sum covers (Life Cover, TPD Cover and Critical Illness Cover) when the insured person meets the following criteria:

  • BMI < = 28.5
  • non-smoker > 3 years; and
  • no loadings or exclusions

See our Adviser Guide for further details.

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Yes, a 15% premium discount applies to our lump sum covers (Life Cover, TPD Cover and Critical Illness Cover) when purchased with Income Support Cover. This allows us to be competitive in packaged business, while pricing at a sustainable level for stand-alone Income Support Cover.

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No NEOS Protection plans have a plan fee.

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