NEOS Payment Authority Form

Do you need to update your premium payment details? If so, you can call us directly on 1300 090 188 or complete this form and email it to customerservice@neoslife.com.au

NEOS Super Plan Enduring Rollover Authority Form

This form is required if you've purchased life insurance using the NEOS Super Plan. It gives your authority for the annual rollover of funds from your nominated super fund, to the NEOS Super Plan, for the payment of your premiums.

NEOS Super Plan Binding Death Benefit Nomination Form

If you've purchased Life Cover using the NEOS Super Plan, this form allows you to nominate who should receive your insurance benefit in the event of your death.

NEOS Protection claims

Initial claims forms

Do you need to make a claim for one of the benefits provided by your NEOS Protection plan? If so, you can contact us directly on 1300 090 188, email us at claims@neoslife.com.au or you can complete one of the below claims forms.

NEOS Protection Life Cover – Initial Death Claim Form

If you need to make a Life Cover death claim, this is the first form you need to complete and submit to claims@neoslife.com.au

NEOS Protection Life Cover – Terminal Illness Claim Form

If you need to make a Life Cover terminal illness claim, this is the first form you need to complete and submit to claims@neoslife.com.au

NEOS Protection TPD Cover – Initial Claim Form

If you need to make a TPD Cover claim, this is the first form you need to complete and submit to claims@neoslife.com.au

NEOS Critical Illness Cover – Initial Claim Form

If you need to make a Critical Illness Cover claim, this is the first form you need to complete and submit to claims@neoslife.com.au

NEOS Protection Income Protection Cover – Initial Claim Form

If you need to make an Income Protection Cover claim, this is the first form you need to complete and submit to claims@neoslife.com.au

NEOS Protection claims

Child Cover claim forms

Should you need to make a claim for a Child Cover benefit, the forms required are provided below. Alternatively, either you or your adviser can contact us directly on 1300 090 188 or email us at claims@neoslife.com.au and we’ll walk you through the claims process.

NEOS Protection Child Cover – Death Claim Form

If you need to make a Child Cover death claim, this is the form you need to complete and submit to claims@neoslife.com.au

NEOS Protection Child Cover – Terminal Illness Claim Form

If you need to make a Child Cover terminal illness claim, this is the form you need to complete and submit to claims@neoslife.com.au

NEOS Protection Child Cover – Critical Illness Initial Claim Form

If you need to make a Child Cover critical illness claim, this is the first form you need to complete and submit to claims@neoslife.com.au