We know that life is constantly changing. That’s why it’s important to keep your plan up-to-date; so you can rest assured that you’re completely protected, no matter what happens. So if you need to make changes to your plan, we’re here to help.
To make things easy, you have the choice of dealing directly with us or your financial adviser.
In many cases, general plan updates such as changes of address or your payment details, can be completed over the phone. For more complex plan alterations, you may need to provide us specific information or speak to your financial adviser first. In any case, we’ll clearly explain what you need to do and why so we can manage your request as efficiently as possible.
Call us: 1300 090 188
Email us: customerservice@neoslife.com.au
Call us: 1300 090 188
Email us: claims@neoslife.com.au