Our services

NEOS was created to significantly improve the way life insurance is delivered in Australia today and is committed to providing a new level of customer service in the industry.

We provide a range of different services to our partners including distribution, marketing, risk management, product development, underwriting, administration, compliance, and technology provision.

Our services

Life insurance administration

We manage the entire policy lifecycle, from underwriting to claims payments. We've set a new benchmark for efficient and compliant service.

Superannuation administration

We provide superannuation administration on behalf of Diversa Trustees Limited in relation to Protect Super Plan.

Governance and compliance

NEOS products and processes are highly regulated. We complete regular reporting in line with LICOP requirements.

Technology

We provide end-to-end technology solutions for advisers and customers. We've even built our own claims platform.

The NEOS Life Platform

The NEOS Life Platform is a dedicated retail life insurance solution providing advisers with two quality products on the one, easy-to-use platform.
Our services

Distribution and marketing

NEOS has build multiple brands with different partners and is responsible for the marketing and distribution of both NEOS Protection and Encompass Protection.

Our services

Trustee services

70% of life insurance in Australia is structured through superannuation. NEOS provides reporting, governance, claims staking and management for our Trustees.

Our services

Life insurance administration

We manage the entire policy lifecycle, from underwriting to claims payments. We’ve set a new benchmark for efficient, compliant service.

Our services

The NEOS Life Platform

Our multi-product retail life insurance solution means advisers can offer their clients two quality products, NEOS Protection and Encompass Protection, using the NEOS platform. They’ll have access to the same dedicated BDM, underwriter and service consultant regardless of the product brand chosen.

Learn more here