Taking customer care to the next level
Medical professionals are integral to the claims process. In particular, a customer’s General Practitioner (GP) plays a central role in diagnosis, determining treatment and rehabilitation plans, confirming the claimant’s ability to work and filling in claims forms.
However, GPs don’t always have the capacity to complete claims forms in a timely manner and they don’t always have expertise in complex and rare medical conditions or occupational rehabilitation.
This is where we can help. NEOS HEALTH F1RST is our suite of world-class medical services that can support our customers in their time of need.
How NEOS HEALTH F1RST helps
Access to specialists for diagnosis and second opinions
Access to rehabilitation services to help aid recovery
Doctor to doctor calls to speed up claims
So, as you can see, with NEOS HEALTH F1RST we don’t just take care of the
claim, we also take care of the customer.
Delivering the NEOS Experience
NEOS PR1ORITY offers a tailored claims experience that is focused on empathy, common-sense, fast response times and regular, open communications.
HEALTH F1RST ensures every customer has the medical support they need and that any claim is processed as fast as possible.
If you want to make sure you’re never let down at point of claim, choose NEOS.
Because every claim is always a PR1ORITY.