About us

Who is NEOS?

NEOS was created to significantly improve the way life insurance is delivered in Australia today. With fairer, more stable pricing, faster decisions and a commitment to a new level of customer service.

That’s why NEOS is different. We’re not here to simply chase market share and deliver a mediocre experience to everyone. Our aim is to provide value-for-money products and outstanding service, to Australians who want to buy life insurance through a financial adviser.

And to ensure we always remain focused on this goal, we’ve chosen to work with the best of the best. NEOS life insurance products are issued by NobleOak, one of Australia’s longest standing insurers, and are reinsured by a subsidiary of one of the world’s largest insurers, Pacific Life Re.

Our vision is, quite simply, to set a new
standard in Australian life insurance.

Passionate people

who understand the needs of our customers

Quality products

helping families protect what’s important to them

Flexible protection

provided by a combination of cover types and ownership options

Competitive pricing

for everyday Australians with straightforward needs

Premium rate certainty

with no change to the base premium rates within three years of plan commencement

Faster decisions

at time of application and claim

Australian owned business

with an Australia-based service centre

Personal service

provided by a highly trained and experienced team

Backed by a leading global reinsurer

to help give confidence at claims time